12b FAQ — Answers to All Your Questions

Have questions about using 12b? Below you'll find clear, straightforward answers to our most frequently asked questions.

From registration to payments, and betting to account security — everything you need, all in one place.

Easy registration  •  bKash / Nagad payments  •  cricket betting  •  Live Casino  •  full mobile experience  •  password recovery  •  24/7 support  •  Bengali interface  • 

General FAQs

Click on a question below to see the answer.

Registration page Go to the registration page, enter your Bangladeshi mobile number, and create a strong password. Fill in your name and date of birth to complete the process. The whole thing takes just 1–2 minutes, and registration is completely free.

On the login page Enter your registered mobile number and password to log in to your account. Passwords are case-sensitive, so make sure you type them correctly. You can also log in from multiple devices.

Use the "Forgot Password?" option on the login page. A verification code will be sent to your registered mobile number. Enter the code to set a new password. If you still have trouble, email us at [email protected].

Yes, 12b is fully mobile-friendly. The site works smoothly on any smartphone or tablet browser, with no app download required. It's accessible from any network across Bangladesh.

12b offers Sports Betting on cricket, football, and more, plus Live Casino, slots, lottery, and jackpots. The Voucher section also features special offers. All categories accept bets in BDT (৳).

12b supports BDT (৳) deposits via popular mobile banking services including bKash, Nagad, and Rocket. Deposits are credited to your account instantly. For details on the minimum deposit amount, Register View page.

Withdrawal requests are sent to your registered mobile banking number (bKash, Nagad, or Rocket). Processing typically takes anywhere from a few minutes to a few hours. Your account must be verified before you can make a withdrawal.

Use a strong password and never share it with anyone. 12b will never ask for your password by phone or email — any such request is a scam. Always log out after using a shared device, and change your password regularly.

Yes, 12b is fully available in Bengali and designed with Bangladeshi users in mind. Navigation, betting sections, and support are all in Bengali. Local payment methods and BDT transactions are seamlessly supported.

12b is strictly for users aged 18 and above. Registration and gaming by minors is strictly prohibited. To learn more about Responsible Gaming, Responsible Gaming page View.

For any issues, email us at [email protected]. Our support team is available 24 hours a day and provides assistance in Bengali. If you didn't find your answer here, FAQ View again.

No, only one account can be registered per mobile number. Creating multiple accounts may result in them being suspended and will be considered a violation of our Terms & Conditions. If you need a new account, please contact our support team.
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Still have questions?

If you can't find what you're looking for, contact us directly at [email protected]. Or join 12b right now.

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